DK
Dumisani K

1 reviews | Active since Jun 2013

15 Sept 2017, 13:18

Vodacom creates a **** contract under my name

So Vodacom

Creates an account under my name using my details without my consent, then tries to frame me for paying this account I know nothing off and never had any intention nor interest in opening a cell phone contract with them.

So lately I have been receiving threats from Burnarnd Raaff on their intention to put me under TLC credit bureau.

0
Replies (3)
Vodacom
Vodacom's reply15 Sept 2017, 13:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Oct 2017, 15:03
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Oct 2017, 15:03
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team