VODACOM CRAZY INCORRECT BILLINGS

Vodacom billed me for the device when breaking contract with them and the remainder of the device money I owe them. The amount is nearly 12k. No problem, I agree this is correct. This should be the end of it and I should make arrangements to pay them the money that is due to them. However, the next month Vodacom billed me for my monthly contract again (in excess of R1000). Then a month later, they bill me again for the same breaking of contract.

So now I was billed for breaking contract, billed again for my monthly contract and the billed again for breaking contract.

Now instead of owing them around 12k, I owe them more than R27k.

They can only supply me with the last invoice after numerous request with the legal team. In the mean time, my credit record is negatively impacted by their mistake.

I committed to pay to correct amount, however they barely read an email or understand a word you are trying to explain to them.

This is insane to say the least.