HR
Henry R
1 reviews | Active since Aug 2021
11 Jan 2023, 11:39
Vodacom crazy charges
They do not reply to customer emails They advertise a phone for 599 a month but charge 630 saying to block open line but nowhere on ads does it say open line contract Charging me clip on a data sim 🤔 be cautious when signing a contract Batteries only last 500 to 800 charges there are 1095 days in 3 years so for the last 9 months of ur contract u could have a faulty battery phone it's crazy
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
11 Jan 2023, 12:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 12:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HR
Henry R's updateReviewer Update
11 Jan 2023, 12:33This is a standard response probably done by a bot wish they responded this fast on there 12580 email
HR
Henry R's update11 Jan 2023, 12:33
Reviewer Update
This is a standard response probably done by a bot wish they responded this fast on there 12580 email
HR
Henry R's updateReviewer Update
13 Jan 2023, 09:39Still waiting for due course consultant day 4
HR
Henry R's update13 Jan 2023, 09:39
Reviewer Update
Still waiting for due course consultant day 4
HR
Henry R's updateReviewer Update
03 Feb 2023, 09:22It's a pain in the ass to contact u
HR
Henry R's update03 Feb 2023, 09:22
Reviewer Update
It's a pain in the ass to contact u
HR
Henry R's updateReviewer Update
25 Mar 2023, 16:47Lol they covered the can't make contact with u bull**** u have a prescribed reply for everything 10 out of 10 call me everyday I'm available bet u won't
HR
Henry R's update25 Mar 2023, 16:47
Reviewer Update
Lol they covered the can't make contact with u bull**** u have a prescribed reply for everything 10 out of 10 call me everyday I'm available bet u won't