Vodacom **** service & issue still not fixed

I upgraded my contract on 2 April and chose a better contract smart red. On 1 may when my new minutes and data was supposed to be allocated, i could not check account balances. I then called vodacom which states they needed to sync my account. As soon as they did that my phone was blocked. I could not make calls, receive calls, no data no sms. I called vodacom and no one could fund anything wrong. I went to a vodashop yesterday, and they could not find a problem. They managed to get me to receive and make calls. Which is on and off.. but still i cant access my data. My sim cant access the data. I have called vodacom all call centres, from the service desk, collections, red team, upgrades, data and no one can help me. I have now received an answer that a call was logged for an escalation that can take 2 weeks. Now im not able to work for 2 weeks? This is the worst service ever!!