TM
Thembeka M
1 reviews | Active since Oct 2018
23 Nov 2023, 10:38
Vodacom *** coverage in Viljoenskroon
This is by far the worst network to have if you're in a small town, I live in Viljoenskroon and haven't had coverage for more than 24 Hrs now , this happens frequently , can take up to 3 days at a time with Zero coverage ....its so frustrating . I failed an exam because it was online and i couldn't write due to no coverage , I had to drive to a neighboring town to make a call and complain about the coverage, with my own fuel, ...This happens everytime.If it rains , we loose network, if its loadshedding we loose coverage, if its windy we loose coverage , if the sun shines we loose coverage ...iyoh VODADOM doesn't take us serious as small town residents.
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Replies (1)Vodacom's replyOfficial
23 Nov 2023, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2023, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
