TM
Thembeka M

1 reviews | Active since Oct 2018

23 Nov 2023, 10:38

Vodacom *** coverage in Viljoenskroon

This is by far the worst network to have if you're in a small town, I live in Viljoenskroon and haven't had coverage for more than 24 Hrs now , this happens frequently , can take up to 3 days at a time with Zero coverage ....its so frustrating . I failed an exam because it was online and i couldn't write due to no coverage , I had to drive to a neighboring town to make a call and complain about the coverage, with my own fuel, ...This happens everytime.If it rains , we loose network, if its loadshedding we loose coverage, if its windy we loose coverage , if the sun shines we loose coverage ...iyoh VODADOM doesn't take us serious as small town residents.

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2023, 12:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team