HW
Henriek W

1 reviews | Active since Mar 2009

30 Apr 2019, 14:00

Vodacom coverage disappoints still

I have been a loyal customer since '93, and have been staying in the same house in Easttown Jhb since 97. My reception has never been great and I have had regular calls drop etc, but I have been fairly able to get a conversation done, and even get calls. Have logged numerous calls through the years for this to improve. I and friends or clients, are now at the point where we can only get and make watsapp calls, or if I walk out and stand in the bottom of the garden, make calls. This is what I get for over a R1000 a month, time to shop around I guess!!

0
Replies (1)
Vodacom
Vodacom's reply30 Apr 2019, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team