AP
Ansie P
1 reviews | Active since Jun 2020
15 Jul 2020, 16:33
vodacom coverage
after numerous complains vodacom came back to me and said the problem was fixed. Not a week after that I started to struggle again with my network coverage. It doesnt matter if I am on my phone or wifi router. I upgraded my data contract in june and I want to cancell it. O need to attend meetings from home via MS Teams but it keeps on reconnecting. Pkease assist
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Replies (2)
Vodacom's replyOfficial
16 Jul 2020, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jul 2020, 12:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided to you. Our network team advised that there is a new Tower planned however they are unable to provide an ETA.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2020, 12:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided to you. Our network team advised that there is a new Tower planned however they are unable to provide an ETA.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,