vodacom couldnt care less

i have been struggeling with vodacom for the past two months to sort out my account where i am billed for out of bundle rates where in my contract it says that i am supposed to be cut once my data and minuets are up, but this is not the case i am told i owe 3000 odd rand .<br> <br> i called the contact centre and they told me the query is in progess and it has been 3 months since i had logged the complaint.<br> <br> i went to northgate vodacom where i got my contract , there trading hours until 17:00 i arrived there at 16:30.<br> the security gaurd refused to let me in and the manager of the store refused to talk to me .<br> <br> I am highly disgusted and dissapointed in this treatment on vodacoms part as i have been a loyal customer for as long as i remember having a phone.<br> <br> i need this to be sorted out ASAP as i need my phone for emegencies and it is now soft locked for a reason not even the vodacom call centre can tell me.<br> <br> *********** and uneducated people seem to have been employed by vodacom , maybe changing provides is a good idea since i am hearing many complaints from family and other people i interact with on a daily basis.