NS
Nicole S

1 reviews | Active since Sept 2016

13 Oct 2016, 10:14

Vodacom couldn't care less

<p>After over a month of calling, mailing and visiting their stores, nobody has come back to me with an answer. Empty promises!! Joy and Corinne at Cape Gate 4 u, Tertius Fitzgerald and Brian Bhene from Contract Retentions and Sifiso Bophela the so-called manager- shame on you all.</p>

0
Replies (2)
Vodacom
Vodacom's reply13 Oct 2016, 11:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NS
Nicole S's update18 Nov 2016, 12:20
Reviewer Update

You did not resolve anything and I will make sure that I and everyone I know NEVER support you. What a bunch of *********** people working for you in your stores and in your customer care department. For a business with your name, what a shame. But I see you have many complaints on Hello Peter and on your Facebook page. You cannot even place an adverti*****t or competition on Facebook without it being loaded full of customer complaints. Shame on you. So glad I moved to Cell C.