JvdB
Johan van den Berg
1 reviews | Active since Feb 2012
02 Mar 2021, 13:45
VODACOM, could you reply?!
On 9 Feb. 2021, I wrote a review about Vodacom handing me to debt collectors despite proof of settlement. On 11 Feb. 2021, I sent proof of settlement to *** and have been requesting feedback on the early settlement and refund on ******** debits. Followed up per e-mails on 17 and 22 Feb. 2021 and e-mails have been ignored by VODACOM
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Vodacom's replyOfficial
02 Mar 2021, 14:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2021, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,