GS
Glenda S
1 reviews | Active since Jul 2020
08 Apr 2021, 15:33
Vodacom could not match MTN deal
Vodacom said they would do a deal match and they have not kept to their side of the deal. After I complained, a consultant - without any authorisation to make decisions on this level - was asked to give me a call. Obviously, nothing was resolved. I am angrier now than before.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Apr 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team