1 reviews | Active since Aug 2016

30 Nov 2016, 08:50

vodacom could not care or deliver

<p> </p> <p>I refer to my review dated 24/11/2016 titled vodacom could not care or deliver. This useless company give in all the reviews the same reply - thanking you for making us aware of your complaint bla bla bla .... .</p> <p>as stated in my review they never contacted you which was exactly what happened to me. my emails are again this morning not working.</p>

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Replies (2)
Vodacom
Vodacom's reply30 Nov 2016, 09:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update30 Nov 2016, 11:15
Reviewer Update

oh no, again a standard business reply. i have now received a second ref no a2-1z56-4l01dr informing me i will be contacted within two working days. if i am lucky to indeed receive a call it will probably again from some one who can not solve the problem. meantime my office came to a stand still. i am considering legal steps and a claim for damages against vodacom.