1 reviews | Active since Jul 2011
Vodacom could not be bothered
<p>One month ago I wrote a review on Hello Peter because Vodacom had double billed me and allowed someone else's ********** bill to be deducted from my account as well. I did not get any phone call from them. One week later I wrote a second review saying that I had not heard from them. Once again I just received a message on Hello Peter to say they are working on it. It has now been one month and Vodacom has not been bothered to even have the decency to have a consultant personally phone me and discuss the issue with me, or tell me what they are doing about it. In the mean time I am sitting at a loss with all of the money that they still owe me. I would love to know what it is going to take to get Vodacom to phone me and to pay back the money.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
