Vodacom could give 2 ****s about you
Just another service provider that is unwilling to help. I have a 200mbps line that breaks every 5 - 10min and when you phone them they just say "I will escalate to Metro Fibre. other than that we can't help". Metro Fiber blames Vodacom, Vodacom blames Metro Fiber and all we get for our R1800 line, a month is a router that looks pretty with some green lights. This has been going on from day 1 off installation.
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Vodacom's replyOfficial
22 Apr 2021, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team