1 reviews | Active since May 2016

22 Nov 2016, 15:45

Vodacom *******ion

<p>AGAIN... 4 Hours ago i went to a Vodashop to rectify the ******* simswap that was done by the *********** people at vodacom. still my sim is not active nor has anyone from vodacom tried to contact me on the alternative number i supp****. is this what vodacom do for their customers......? How is it possible that Vodacom can allow this to happen again and then fail to rectify it with top priority... Now i'm going to the lawyers, news papers and more. this is totally incompetancy from vodacom and *******ion from their employees.</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 11:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,