MS
Marius S
1 reviews | Active since May 2019
14 Jan 2022, 13:28
Vodacom ******* *******
Two weeks after you acknowledged the fact that you double charged me for a third month you still haven’t done anything to refund my money.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
14 Jan 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jan 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MS
Marius S's updateReviewer Update
14 Jan 2022, 14:27Yeah thats what you have been saying for two week without any response!!!!!
MS
Marius S's update14 Jan 2022, 14:27
Reviewer Update
Yeah thats what you have been saying for two week without any response!!!!!
Vodacom's replyOfficial
14 Jan 2022, 15:04 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly respond to the email verification questions in order for the team to assist further.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply14 Jan 2022, 15:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly respond to the email verification questions in order for the team to assist further.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
MS
Marius S's updateReviewer Update
14 Jan 2022, 15:08And another automated response and still nothing is being done.
MS
Marius S's update14 Jan 2022, 15:08
Reviewer Update
And another automated response and still nothing is being done.
MS
Marius S's updateReviewer Update
18 Jan 2022, 09:57Another 4 days has passed and still you haven’t lifted a finger to return my money. ******* !!!!
MS
Marius S's update18 Jan 2022, 09:57
Reviewer Update
Another 4 days has passed and still you haven’t lifted a finger to return my money. ******* !!!!