MS
Marius S
1 reviews | Active since May 2019
28 Feb 2022, 09:08
VODACOM ******* !!!!!!
Can someone form Vodacom please explain to me why their 4G service in Aliwal North does not work. I have been in Aliwal North for 3 months and for each day in these last 3 months had problems with my cellphone signal as well as my modem signal. I pay more than R2000 a month for my two contracts and this is the service one gets. I have better signal in places like Sterkspruit than in Aliwal North. I give you 24h to resolve this or I'll cancel my contracts and we can meet each other in court.
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Vodacom's replyOfficial
28 Feb 2022, 10:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2022, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Marius S's updateReviewer Update
02 Mar 2022, 10:43I will not contact you. I am not responsible for your customer service. You have my email address and you can formally respond to my query. Once again this indicates the pathetic customer service that you give a Red Client
MS
Marius S's update02 Mar 2022, 10:43
Reviewer Update
I will not contact you. I am not responsible for your customer service. You have my email address and you can formally respond to my query. Once again this indicates the pathetic customer service that you give a Red Client