IJ
Iain J

1 reviews | Active since Sept 2018

25 Sept 2018, 02:00

Vodacom Corporate Dragon Still waiting again

SO a few week ago I complained to Vodacom about my extremely high bill R 12 000. That was on a Friday , the following Monday I got a cool from Vodacom ....I was impressed ......not for long ,he put through a credit for about R3900 and said he would call me back the next day....today is one week and I am still waiting. I have not been able to make a call for almost two months and I am being charged for a service I cant even use and I have been handed over to a debt collection agency.

Know service ,***** the little man ********* lying bunch of ******* .Is it so very difficult to sort out my little problem so that I can utilize it. Are you unable to do it or are you just to arrogant or stupid and dont give a F.................K. Vodacom just an money eating Dragon ******* ...no service ...dont want to fix my problem ...uncaring buch of ***ans .So not impressed tet4rgrefwgfwfdajkvvdhsdjsfbfbdmdv ...thats what I think of VODACOM..

0
Replies (1)
Vodacom
Vodacom's reply25 Sept 2018, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team