PG
Prega G
1 reviews | Active since Feb 2025
26 Feb 2025, 07:54
Vodacom Cornubia
Worst store not helpful at all. Bought a Honor x9c display glass cracked, staff was not helpful. No feedback from Area Manager. Waiting two weeks for my phone. Please use another store.
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Replies (3)
Vodacom's replyOfficial
26 Feb 2025, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Mar 2025, 11:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant store management team and the below feedback was provided:
The customer came back to the store with a cracked screen . The Honor rep spoke to the client and advised him that there was a charge on labor and the screen would be free . Regards Consumer Website Team
The customer came back to the store with a cracked screen . The Honor rep spoke to the client and advised him that there was a charge on labor and the screen would be free . Regards Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2025, 11:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant store management team and the below feedback was provided:
The customer came back to the store with a cracked screen . The Honor rep spoke to the client and advised him that there was a charge on labor and the screen would be free . Regards Consumer Website Team
The customer came back to the store with a cracked screen . The Honor rep spoke to the client and advised him that there was a charge on labor and the screen would be free . Regards Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Mar 2025, 11:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2025, 11:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team
Best regards,