Vodacom. Converting from contact to prepaid and network access removed before the last day of the month.

<p>Cancelled my contract and converted to prepaid. Given that I paid for the full month of September, I expected to have access for the full month. Why do they remove access the day before instead of 24h00 of the last day? I paid for that full month, not a month less 1day. Effectively they stole the that day from me. And I assume they do that to all their customers converting to prepaid. The numbers add up...</p> <p>Also according to one of their call centre agents, they inform clients that there will be no network access on the last day. Received a sms, but it's ambiguous. Even if the message was clear, the principle is they are not treating their customers fairly.</p> <p>I understand that they have system running in the background, but it shouldn’t impact on client’s service. Up to now, I’ve had no complaints, but seriously reconsidering taking out a new contact with them.</p>