1 reviews | Active since Dec 2017
Vodacom conveniently deducts money off my bank account for calls I NEVER made.
Over a year and a half ago I advised Vodacom that my device was ****** and that they should block a 076 number that was not in my possession any longer.
Last month I received a bill desucting over R700 on the same number I assumed was blocked after several times that I advised them I am not using that number.
A lady called Zanele Ngwevela said she will investigate the matter and did not get back to me to send me a mere e-mail stating that calls where made and nithing they can do about it.
This is Theft when Vodacom conevniently helps themselves to my monies in my account for calls I never made.
I do not wish to be assosiated with this company any longer
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS