1 reviews | Active since Jul 2017
Vodacom conveniently closes query to buy themselves another 48-72 hours
<p>Vodacom cancel two of our accounts in error and say it will take 48-72 hours to re-instate. Then after 72 hours the conveniently close the query to buy themselves another 48-72 hours! To further exacerbate the frustration levels, they have the audacity to use an automated response from the "Vodacom Consumer Website Team" that says a consultant will make contact with you. This is a blatant lie as no one from vodacom ever calls you or tries to resolve your issues.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
