VODACOM CONTRACTS. very sticky to get out....PURPOSELY DONE SO TOO....

I'm being harrassed by Vodacom and debt collectors because of their staff being ***********. Have a contract with Vodacom, paid it off March 2020 at their Sandton branch if memory serves me well. Requested that they cancel it because I am no longer carrying on with it, which at the branch, they agreed to. months later I get sms' that I owe Vodacom, followed calls of demand and was only told then that I was supposed to call the cancellation dept to get the contract cancelled which was never mentioned to me. Paid the outstanding amouting of a R1000 odd with the last payment being in december, which is money i couldv used on my kids. Called into the cancellations dept on the 31st of December 2020 in the morning hours and spoke to Mandisa, call ref(***) and she assured me that the contract will be cancelled.. my contract is still not cancelled because i am receiving calls daily...****erally daily) reminding me that i need to pay my contract and all consultants who call always hang up on me when I inform them that i paid it off. The last lady i spoke to yesterday (05/02/2021) at 11h23am was Lerato and also hung up on me. I know got a call from Ms. Nulu at VVM attorneys who is now also demanding that i pay the amount....what the HELL needs to happen to get my bluddy profile sorted out and completely cut ties with Vodacom... Your service is disgusting....My next step is contacting the consumer protection council....i want this resolved before you ***** my name and credit record.... Andile (0****84329) .... ***