SK
Sarel K

1 reviews | Active since Jul 2018

06 Apr 2026, 20:18

Vodacom contracts *****s 1

Vodacom agent came to my house to sell me a data contract where I signed for a month to month contract. On the same day of the installation I called Vodacom call center to activate my contract I found out that I am signed in a 12 month contract which I did not sign for. And they denied to fix it telling me that I have to cancel the contract and pay the money for canceling.

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2026, 07:19
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team