ED
Engel D
1 reviews | Active since Mar 2022
16 Mar 2022, 21:16
Vodacom contracts is a ****
I have 2 contracts phones with Vodacom and the first one I have finished paying for but they are still deducting data and airtime money from me,,, I have called Vodacom several times to completely cancel these data and airtime but they promise to cancel it and never do,,,, I,m very frustrated as I have never used these SIM cards but they are refusing to cancel the data and airtime top up on these 2 contracts
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Replies (1)Vodacom's replyOfficial
17 Mar 2022, 06:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2022, 06:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
