ED
Engel D

1 reviews | Active since Mar 2022

16 Mar 2022, 21:16

Vodacom contracts is a ****

I have 2 contracts phones with Vodacom and the first one I have finished paying for but they are still deducting data and airtime money from me,,, I have called Vodacom several times to completely cancel these data and airtime but they promise to cancel it and never do,,,, I,m very frustrated as I have never used these SIM cards but they are refusing to cancel the data and airtime top up on these 2 contracts

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2022, 06:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team