CJ
Chadley J
1 reviews | Active since Feb 2022
03 Feb 2022, 15:38
VODACOM CONTRACTS IS A NO GO
I regret the day I took out a Vodacom contract, it's been a mission to cancel it after expiring, and they can't even e-mail a cancelation letter, what's so difficult in doing so, been patient on the phone, because they had system issues, yet VODACOM CAN'T ISSUE ME WITH A CANCELATION LETTER
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Vodacom's replyOfficial
04 Feb 2022, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team