VODACOM CONTRACTS, IMPOSSIBLE TO GET OUT OF

I give one star because there is no zero stars option. I have been struggling to sort out my mother's Vodacom contract since September 2023. I had a lot of promises to phone me back, but it never happened.

They did receive our information, for they reduced the money deducted/month. It was R915.50, and now they have deducted R775,50/month. They did NOT reduce it to zero as we requested.

We are currently in a situation where we pay a monthly fee but do not even have airtime or data for it.

Trying anything with my MTN number and my call gets disconnected immediately. No joy phoning from Mom's phone either. We had to answer all security questions, only to hear our answers were not correct. "Which answers?", were met with: "We are not allowed to say". Absolute nonsense!

We will be giving it one more go, but then we will have to sue them.