TM
Tshifhiwa M

1 reviews | Active since Dec 2015

27 Nov 2021, 16:24

vodacom contracts

I upgraded my phone somewhere in May 2021 through vodacom consultant on the phone according to what we agreed upon and the debit order was totally different , i was been charged for 2 handset for 3 month until I complained and cancel stop order and pay through my app, I am soo disappointed with Vodacom, I normally pay my account using app and is not going though not knowing why , but without notification vodacom blocked my number , imagine

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2021, 10:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team