LM
Lorraine M
1 reviews | Active since Jul 2023
12 Dec 2024, 09:25
Vodacom contracts
Vodacom acc to be paid via EFT, use MBD banking details: STANDARD BANK,HYDE PARK,AccName:MBD CS TRUST,***,Branch Code:051001…… I’m stead of Vodacom to investigate the matter and give me a clear answer as to where this is coming from they constantly call , yesterday I asked the consultant that called to send an email so I can forward the documents with proof of payment she said no because it must be charged on my account as well but today they sent an email demanding money.. please assist I am so frustrated,
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Vodacom's replyOfficial
12 Dec 2024, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2024, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LM
Lorraine M's updateReviewer Update
12 Dec 2024, 14:28Thanks to hello Peter for the assistance and I hope we will get to the bottom of this so I can finally close this account.
LM
Lorraine M's update12 Dec 2024, 14:28
Reviewer Update
Thanks to hello Peter for the assistance and I hope we will get to the bottom of this so I can finally close this account.