JL
Jimmy L
1 reviews | Active since May 2013
28 Oct 2015, 10:50
Vodacom contracts do not end!
One expects that after signing a two year contract with Vodacom for cell phone, that the contract ends after that period but to my surprise, they kept billing me after that! The phone had been ****** of which I informed Vodacom as well. When investigated, they calmly told me that I had to call them to cancel the contract! Why on earth would I take out a two year contract for then? Why don't they just call it a contract without a period? And by the way, forget about a refund!<br> I have had several contracts with Vodacom in the past twenty years or so but when the current one's mature, I will be moving to someone else!
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Replies (1)Vodacom's replyOfficial
28 Oct 2015, 14:15Hello JimLou1960,
As per our conversation the problem was resolved
Regards
Andre
Vodacom Consumer Website Team
As per our conversation the problem was resolved
Regards
Andre
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2015, 14:15
Official
Hello JimLou1960,
As per our conversation the problem was resolved
Regards
Andre
Vodacom Consumer Website Team
As per our conversation the problem was resolved
Regards
Andre
Vodacom Consumer Website Team
Best regards,
