1 reviews | Active since Aug 2016
Vodacom Contracts cheat us
<p>1. My mom and I took contract phones for the amount of R420pm and now her debit order is R600pm.</p> <p>2. I had +-R80 airtime and purchased 100MB 1 day data this morning and when I checked my balance later, I had R2 left!!!</p> <p>When I called customer service they couldn't explain what happened to my airtime. </p> <p>They claim that I didn't purchase data but how come I got a notification saying that my 1 day data expires 02/08/2016 at 23:59???</p> <p> </p> <p>I'm very disappointed.</p>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Dear Nokuthula,
Please note that your problem has been resolved and I hope I improved your Vodacom Experience.
Regards,
Cassandra
Best regards,
Dear Nokuthula,
Please note that your problem has been resolved and I hope I improved your Vodacom Experience.
Regards,
Cassandra
Best regards,
Thank you very much
Thank you very much
