YO
Yolandè Olivier

1 reviews | Active since Jun 2021

01 Jun 2021, 20:26

Vodacom contracts Cancelled

My 2 Vodacom Contracts expired Oct 2020. I have cancelled the contracts in Jan 2021. Vodacom then upgrade the 2 contracts with a new contract than I did not agree to in March. I have phoned and cancelled this in March.Phoning Vodacom every week in March, April and May. On the 10 of May vodacom promised this 2 contracts is cancelled end of May. Got ref number etc. 1 June 2021 still not cancelled.... what more do i need to do to get this cancelled?

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2021, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team