CM
Christel M

1 reviews | Active since Oct 2016

19 Oct 2016, 16:00

Vodacom Contracts Cancelled

<p>I had to Vodacom contracts, one for my cell phone and one for a Wi Fi device. Contracts cancelled and paid up in August 2016. the Cell phone contract was cancelled but the Wi Fi contract I still get billed for. Numerous frustrating phone calls to the cancellations department was made but with empty promises not finalized up to date.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2016, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,