SM
Sello M

1 reviews | Active since Jan 2023

13 Mar 2026, 13:01

Vodacom contracts cancellation is mafia terms and conditions

Let me name and shame Vodacom for contract cancellation process. A wrong contract can be taken under false terms and the consumer has the right opt out the contract under this condition, it was reported under 1-7 days after the contract was signed. Telkom never gave me a problem when their salesman wrongfully opened a new contract under my name and it was after one month when I found that I have an extra number on my contract. It was cancelled immediately without no penalties and Vodacom is bullying the terms and conditions. Shame on you. When all my Vodacom contracts are done, I am not getting any Vodacom contracts. I am paying R2856 every month for four contracts and one contract that is not in my terms and it cost R399, they are telling me to hit the high way.

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2026, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team