Vodacom Contracts are not Valid

Last year April 2024 I got a 50mpbs LTE Router and sim contract with 1TB data per month at a monthly cost of R499.00.

Before the first months debit went off there was a price increase, imagine that signing a contract and then before the first debit the company does a price hike, not sure how that is even legal? And the first installment went off double with no explanation why?

The last month and a half my 50mbps was far from 50mbps if I get 5mpbs I consider myself lucky, most of the time its so slow I cant even google something or send/receive mails. Line speeds going as low as 0.2mbps upload or so slow that it does not even want to test. Upload speeds are even worse.

I called customer care, spoke to a cool dude called David, he instructed me to restart the router for 15minutes and then plug it back in he will call me back. No call back.

Why am I paying for a 50mbps line when I'm not even getting 10% of that? Why do I sign a contract for R499 just for you to handle it like an open cheque?

#Vodacomslowinternet #vodacom #slow #internet Vodacom Slow internet March 2025