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Pulane M
1 reviews | Active since Jul 2016
18 Aug 2020, 23:25
Vodacom contracts are a ****. Use another network
I have been asking vodacom to close my account since March, even today I am given the run around after paying countless amounts of money asking them to close this damn contract.
I do not recommend vodacom to anyone. If you want a peace of mind when it comes to getting a contract, DO NOT opt for vodacom. I will continue to advertise your bad service as loud as I can.
Your poor service has impacted my credit record in a big way since I thought this contract was cancelled as you said time and again... I just hate you vodacom, like ***
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Vodacom's replyOfficial
19 Aug 2020, 09:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Pulane M's updateReviewer Update
13 Sept 2020, 12:00Resolved 6 months later, like I had to beg you to fix your mistakes. My review stands correct, you have very poor customer service.
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Pulane M's update13 Sept 2020, 12:00
Reviewer Update
Resolved 6 months later, like I had to beg you to fix your mistakes. My review stands correct, you have very poor customer service.