AB
Aria B
1 reviews | Active since Aug 2022
27 May 2025, 11:40
VODACOM CONTRACTS ARE A ****
Do not get a contract with Vodacom. My contract term has come to an end but it’s a problem for them to stop debiting me. I called again and received an sms saying that my conversion request to prepaid has been logged and will take effect on the 31st. So why am I getting an sms to remind me of payment next month?? They want to keep you indebted to them for life clearly.
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Vodacom's replyOfficial
27 May 2025, 12:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 May 2025, 12:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team