PP
Pamela P

1 reviews | Active since Oct 2019

20 Aug 2024, 13:25

Vodacom contracts are a ****

Vodacom contracts are the biggest ****. They are easy to get into but when you’ve settled your account they will continue debiting and claim you are in arrears despite having pain them off. Their service is the absolute worst and call centre managers don’t bother trying to call you to resolve your issue, instead Vodacom will harass you and try to ruin your credit score. When you call them they send from one department to the other.

0
Replies (1)
Vodacom
Vodacom's reply20 Aug 2024, 14:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team