MB
Michelle B
1 reviews | Active since Sept 2020
15 Sept 2020, 18:59
Vodacom Contracts.
We have phoned the cancellation help desk numerous amounts of timed to ask them to cancel an expired contract, yet they never do. Every time the consultants leave me with no reference number and the contract is still active. Now i dont know what to do!! I'm fed up with this , how can you treat a customer that way??
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Vodacom's replyOfficial
16 Sept 2020, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team