Vodacom contracts

My account was in arrears with Vodacom , I made an arrangement with them to pay the outstanding amount, they then suggested that my line be suspended and put on prepaid until i settled the balance,of which I did . On Monday the 2nd , the consultant said it will take 24 hrs to be migrated , on Wednesday the 4th I called , nothing happened.they then said it will be resolved in 24hrs . Today the 6th I called , they telling same story . This is a horrible experience I encountered with Vodacom . Very disappointed with your service !