LS
Lindokuhle S
1 reviews | Active since May 2024
22 May 2024, 16:26
Vodacom contracts
They refuse to let me cancel my contract, they deliberately loose your documents after you email them and they require you to start the cancellation process from scratch fees included. They basically make the process so hard hoping you give up. If zero stars was possible
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Vodacom's replyOfficial
23 May 2024, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2024, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team