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boitumelo R
1 reviews | Active since Aug 2013
02 Sept 2020, 22:37
Vodacom contracts
The contract cancellation charge is unreasonable especially for customers who did not take up devices on the contract. You can not expect one to pay for minutes and/ or data that they will never recieve when cancelling a minutes or data only contract. Especially during these tough economic times. I cannot wait for the contract to end and change network.
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Vodacom's replyOfficial
03 Sept 2020, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team