mM
malesa M
1 reviews | Active since Apr 2023
13 Apr 2023, 09:50
Vodacom contracts
People be warned , vodacom contracts is customers. robbing I went to the branch to cancel a contract and they gave me a number to call. I Called the number and was old the last payment will be on February 2023 but the contract is cancelled. On realizing that they have debited my account in March 2023 , I reversed the payment. Then they started sending me letters of demand . I called vodacom trying to dispute the demand , the lady just informed me they do not have record of my call and that I have to pay. I have been with them for years and this is how they repay me for my loyalty.
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Replies (1)Vodacom's replyOfficial
13 Apr 2023, 10:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2023, 10:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
