RM
Rose M
1 reviews | Active since Oct 2020
03 Nov 2022, 21:09
Vodacom contracting with me without my consent.
Made two calls and visits to the vodacom branch requesting a cancellation of my vodacom contract.Cancellations were confirmed and a sms confirming same received by myself.Vodacom then proceeds to send me a new contract with prices after I repeatedly told them that I no longer want to have a contract relationship of any kind with them.
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Vodacom's replyOfficial
04 Nov 2022, 08:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2022, 08:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team