SB
Sheldon B
1 reviews | Active since Dec 2017
14 Jul 2020, 08:22
Vodacom contract woes
I have negative judgments on my credit score due to Vodacom not completing their tasks. According to the credit regulator I have missed 7 payments on an account that was paid in full last year December. Very very disappointed
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Replies (3)
Vodacom's replyOfficial
14 Jul 2020, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jul 2020, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SB
Sheldon B's updateReviewer Update
16 Jul 2020, 08:26Will you contact me soon or will you keep me in suspense?
SB
Sheldon B's update16 Jul 2020, 08:26
Reviewer Update
Will you contact me soon or will you keep me in suspense?
Vodacom's replyOfficial
20 Jul 2020, 12:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Jul 2020, 12:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,