Vodacom Contract upgrades

<p>Hi Vodacom,</p> <p>i upgraded my contract over the phone with elite mobile, as they pestered me for months before I did,</p> <p>when the sales person gave me the contract I asked them not once, not twice but multiple times if I would get the promised 1 GB of data for the full 24 months of my contract to which she agreed.</p> <p> </p> <p>its been three months and I have been receiving the data as of the 1st of September, I found that no data was given to me when my airtime came into effect.</p> <p> </p> <p>i called elite mobile, got pushed from pillar to post, then I get told to call Vodacom and get pushed from pillar to post again, I have received two reference numbers and no further feedback on this issue.</p> <p> </p> <p>i feel that it is unfair to a client of yours, that we need to follow up and get things resolved, you have to jack your service up and get your staff to follow up on issues and complains like these!</p> <p> </p> <p>i need this resolved as I feel I am paying for something I was promised and am not getting what I am paying for</p> <p> </p> <p>your prompt resolution of this will be greatly appreciated</p>