Vodacom contract upgrade/cancelation

What a traumatizing experience I have had with vodacom. I've never been treated like this before. After so many years of been loyal to vodacom.

I have made an update with a deal match. Wow they have promised me to include 500 minutes as a promo in my contract. Difficult getting hold of the Manger aswell, it's been 9 days now ever since they promised to sort my issues out. I've been calling vodacom everyday and no one is assisting me. They are telling me that Caitlin *** is the one who should call me back.im happy for rhem to come pick up their phone.