Vodacom Contract Upgrade - Incorrect info supp****

Last year in June my package on my contract was "upgraded" as it was long overdue but since I did not need a new phone at that stage I asked the assistant if I could get one later and he told me "Yes mam - not a problem" So he changed it to a 1GIG RED which I was told was exactly what I had before except it had more data. So I went ahead with it and found out a month later that I now have to load airtime for my short number SMS's which I use every month. My previous package was the Smart S, so it was not the same after all. Today I went to Vodacom at New market and spoke to Monique (lovely lady and really helpful 5 stars to her) to find out about my options for a new phone as the one I have is finally on its last legs (I have to charge it up to 3 times a day) only to be told it would be an upgrade and I now have to wait until next year to "Upgrade" So I asked about cancelling my current contract and since I don't pay for a device - only the data, I didn't expect to be told that I would have still pay the full amount for the remaining time which is over R4000. So hence this wonderful review. I am so disappointed in Vodacom. I have been a customer of theirs for over 15 years and I don't appreciate being **** to.