Vodacom ******* contract upgrade

I cancelled my contract with Vodacom on the 31st July 2023 and asked that I be moved to prepaid they however told me that my contract had already been upgraded. I told them that I did not upgrade it was done *******ly. My account number is I-***-9, Cell# ***.

The harassment from Vodacom continued, I contacted RCO (Rewards company) *** and my RCO number is 444341, they ruled against Vodacom meaning they confirmed that Vodacom upgraded *******ly. Vodacom is still sending threatening messages and my number is still not on pay as you go.