MN
Manicka N

1 reviews | Active since Aug 2015

10 Jun 2021, 13:53

Vodacom Contract Unauthorised Debit Orders

I had a cell phone contract with vodacom that had lapsed and cancelled but I still get debit orders and statements every month saying I owe then R65. I try to call them they say they can't pick up my number on database, email to customer care is a one way ticket no reply on an automated response saying they have received my email.

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team